Posted in Shipping

Shipping Hot Tubs: A Retailer's Guide

Posted by High Energy Transport on 7 June 2023
Shipping Hot Tubs: A Retailer's Guide

Relaxing in a hot tub is becoming increasingly popular with Canadian homeowners. According to a report by Business Wire, the Canadian hot tub market is growing and is expected to reach USD 84 million by 2025.

As a retailer, shipping hot tubs to customers can present a number of challenges, some of which we’ll discuss here and offer some solutions as well.

 

Hot Tubs are large and heavy

Let’s face it: these are bulky, oversized and overweight items that require specialized handling and transportation. A typical 4-6 person hot tub might weigh 500-1,000 lbs., and larger models can weigh up to 1,500 lbs.

Hot tubs also take up a lot of inventory space in your facility or warehouse, and staff need to be properly trained to avoid injuries.

Pro Tip: consider a reliable transportation partner that specializes in large and bulky items, and that has warehouse space to accommodate your inventory.

 

Damages and Injuries = loss of revenue & decreased customer satisfaction

Incorrect handling by improperly trained staff may lead to the hot tubs being damaged in the warehouse, when loading on the delivery truck, in transit to the client, or during unloading at the customer site.

Your staff may also be injured in the process and be out of commission for an undefined period of time, affecting both their health and your business operations; and it may also impact both your sales and your bottom line.

Damages also greatly affect customer satisfaction and may introduce unacceptable order delivery delays from the customer’s point of view.

Pro Tip: Find a transportation company with trained staff experienced in handling fragile items for you.

 

Shipping Costs & Logistics

As mentioned above, hot tubs can weigh up to 1,500 lbs and require a delivery vehicle that is sized appropriately. Maybe your regular local transportation company can’t accommodate your shipments or maybe they can only handle one at a time, increasing your shipping costs and adding delays to deliveries. You can’t afford to waste your time calling around to find a suitable delivery company for different shipments.

Pro Tip: Rely on a transportation partner that can easily accommodate all of your shipments regardless of their size or weight, and that can manage your inventory for you.

 

Don’t be in Hot Water When Delivering Hot Tubs

It’s clear by now that delivering hot tubs to customers is no easy feat due to their size and weight, the potential for damages and injuries during handling and delivery, and due to logistics and cost challenges.

The key to overcoming these challenges is selecting a reliable transportation company that specializes in oversized or overweight items, that has trained & experienced staff, and that can manage your inventory for you. All of this will make a significant of difference in your business, your profitability and your customer satisfaction levels.

 

High Energy Transport Inc. Is Your Reliable Transportation Partner

We have a ton of experience handling non-conveyables such as BBQs, wood and lumber, bikes, and delivering them to customers across the country.

We have warehouses in the Greater Toronto Area (GTA) and in Cornwall, and are able to handle shipments to and from the Port of Montreal for our clients.

 

We treat and value every single customer as if they were our very first client.

We are here and willing to help you and your business in any way we can; please rest assured that your shipments are in good hands with us. Please contact us for a quote.

Contact Us for a Quote

 

Posted in:Final Mile DeliveryShipping3PLSupply Chain  

Delivering Wood and Lumber to Customers: Challenges and Solutions

Posted by High Energy Transport on 5 April 2023
Delivering Wood and Lumber to Customers: Challenges and Solutions

Summer is almost here, and that means homeowners wanting to build a new deck in their backyards. Hardware stores that offer delivery services face many unique challenges when it comes to transporting wood and lumber to their customers.

While offering this service can be a great way to boost sales and increase customer satisfaction, it requires careful planning and execution to ensure that the delivery process runs smoothly. In this blog, we will explore some of the challenges that hardware stores may encounter and offer solutions to overcome them.

Wooden Deck Market Size

The wooden deck industry in Canada is estimated at around $250-$300M for 2022, and is forecasted to grow at 2.8% through 2020-2027, according to the firm Market Research Future.

 

Challenge #1: Damage

One of the biggest challenges when delivering wood and lumber is ensuring that the products are not damaged during transportation. Lumber and wood are heavy and bulky items that require careful handling to prevent breakage or splitting. Even minor damage to the wood can compromise its structural integrity, either rendering it unsuitable for use in construction or unappealing to look at for the customer.

To mitigate this risk, hardware stores must ensure that the wood is properly secured and protected during transportation. This may involve using specialized equipment, such as straps or clamps, to keep the wood in place and prevent it from shifting during transit.

Hint: using a reliable transportation company like High Energy Transport Inc. is a great way to minimize damage risks.

 

Challenge #2:  Narrow Streets

The streets in many cities are narrow with a constant rush of traffic; there may be cars parked on both sides of the street, or you may need to deliver through tight alleyways where typical delivery trucks don’t quite fit.

If the trucks can’t fit, you can’t deliver, you have to find alternate methods of delivery, and the customer is now very upset. Do you invest in a fleet of smaller vehicles? Or do you try and rely on local couriers that have no real experience with wood or lumber?

Hint: High Energy Transport Inc. has a fleet of delivery trucks of different sizes to best accommodate your shipments, and has the expertise with large and heavy items like lumber and wood.

 

Challenge #3: Weather

Weather conditions can pose a significant challenge when delivering wood and lumber. Rain, snow, hail and extreme temperatures can all damage wood and compromise its quality or appearance. Bad weather also makes it difficult for delivery trucks to travel safely, further delaying the delivery process and upsetting customers.

Hint: The drivers at High Energy Transport Inc. all have many years of experience driving and delivering in all sorts of weather conditions, and can safely delivery your orders to your customers for you.

 

Challenge #4: Multiple Trips

As a hardware store, if you choose to deliver your customers’ wood and lumber orders yourself, you have to make multiple trips between your store and your clients to fill all of their orders. That’s a lot of trips back and forth; it takes more time and effort, decreases customer satisfaction and increases your overall delivery costs.

Hint: High Energy Transport Inc. has a centrally-located warehouse in the GTA and can not only pickup many orders at once, but we can actually manage your inventory for you and deliver the orders to your customers on your behalf. Save time, effort and costs while increasing customer satisfaction: it’s a win-win for your business!

 

Delivering wood and lumber can be challenging

But choosing a reliable partner that can not only move your products but actually manage your supply chain for you, shouldn’t be: High Energy Transport Inc. can help your business save time and money, and improve your operational efficiency as well.

We have a ton of experience handling non-conveyables such as gym equipment, bikes, outdoor furniture, mattresses, sheds and large screen TVs and delivering them to customers all over Toronto and many parts of Ontario.

 

We treat and value every single customer as if they were our very first client.

We are here and willing to help you and your business in any way we can; please rest assured that your shipments are in good hands with us. Please contact us for a quote.

 

Contact Us for a Quote

 

Posted in:StorageWarehousingFinal Mile DeliveryShippingSupply Chain  

Full Supply Chain Fulfillment Services For Small And Medium Businesses

Posted by High Energy Transport on 1 February 2023
Full Supply Chain Fulfillment Services For Small And Medium Businesses

Running a business can be a complex and time-consuming task. Managing the various aspects of the supply chain can be one of the most challenging parts, and one that can impact your bottom line significantly. But with the help of full supply chain fulfillment services, you can streamline your operations and focus on growing your business.

There can be many benefits to using a trusted business partner to manage your supply chain:

  • outsource many of the time-consuming and complex tasks
  •  reduce operating costs and improve business efficiency
  • improve delivery reliability
  • accelerate delivery timeframes
  • improve overall customer experience
  • increase customer satisfaction

 

High Energy Transport Now Offers Full Supply Chain Fulfillment Services

With the opening of our new Cornwall container facility last month, High Energy Transport can now manage your entire supply chain from soup to nuts:

  • Pick up your overseas shipments from the Port of Montreal
  • Destuff your containers in our Cornwall facility
  • Cross-dock your products slated for other destinations such as the Greater Toronto Area (GTA)
  • Warehousing for items that need to be store locally
  • Shipping products to your warehouse, plant, office or industrial location with Middle Mile delivery services
  • Shipping by rail or by truck as required
  • Shipping directly to the customer with Final Mile delivery services

All these services are provided with full visibility and traceability, so you always know where your products are and when they can be expected at their destination.

Shipping Across Canada

Not only can we efficiently serve clients in the all-important Toronto to Montreal corridor, but with our Bolton (Toronto) and Cornwall facilities we can easily serve Southern and Eastern Ontario directly – think Windsor, London, Hamilton, Kingston, Ottawa.

We can also target major Western hubs like Vancouver, Calgary and Edmonton, effectively servicing most major Canadian cities across the country.

 

High Energy Transport is Your Reliable Supply Chain Partner

If you’re a manufacturer, a retailer, an OEM manufacturer or a small or medium-sized business, and if you need a reliable partner that can not only move your products but actually manage your supply chain for you, then High Energy Transport Inc. is your ideal partner.

 

We treat and value every single customer as if they were our very first client.

We are here and willing to help you and your business in any way we can; please rest assured that your shipments are in good hands with us. Please contact us for a quote.

 

Contact Us for a Quote

 

Posted in:StorageWarehousingFinal Mile DeliveryShippingCornwallSupply Chain  

High Energy Transport Opens New Cornwall Warehouse – Serving the Port of Montreal

Posted by High Energy Transport on 2 December 2022
High Energy Transport Opens New Cornwall Warehouse – Serving the Port of Montreal

Exciting news: High Energy Transport is launching its new container business and opening a new facility in Cornwall, ON.

Our new state-of-the-art container facility and warehouse in Cornwall will be able to handle 20 and 40 ft containers that can be picked up from or shipped to the Port of Montreal.

The Cornwall container facility is slated to be fully operational in December 2022 or early January 2023, and we’ll be offering destuffing, warehousing, cross-docking and shipping services to our clients in the Cornwall facility.

With close coordination and daily hauls between our Bolton Head Office and our new Cornwall warehouse, we can effectively and quickly serve our customers between the Greater Toronto Area (GTA) and Montreal.

 

Port of Montreal – Did you know?

As the second largest port in Canada, the Port of Montreal is on the shortest shipping route between the US Midwest and The Great Lakes in North America on the one side, and Europe, North Africa and the Mediterranean on the other side.

According to Port of Montreal statistics, more than 34 million tons of goods were handled in 2021 from over 2000 ships. Up to 2500 trucks per day and 60 to 80 trains per week carry these goods to and from the port.

The Port of Montreal is seen as one of the most innovative ports in the world, and has won numerous international awards for its operations, the quality of its infrastructures and its sustainable development initiatives.

 

Your ideal transportation partner: High Energy Transport Inc.

Whether you’re a manufacturer, a retailer or an OEM manufacturer, if you need to move your products and shipments quickly between Toronto and Montreal, High Energy Transport Inc. is your ideal partner.

Why? Our experienced staff can handle high volumes and large shipments – and we specialize in large and bulky your non-conveyables that others just can’t handle effectively.

With our centrally-located warehouses in the Toronto area and Cornwall and our Final Mile Delivery services, we get you closer to your clients faster.

 

We treat and value every single customer as if they were our very first client.

We are here and willing to help you and your business in any way we can; please rest assured that your shipments are in good hands with us. Please contact us for a quote.

 

Contact Us for a Quote

 

Posted in:WarehousingFinal Mile DeliveryShipping3PLMontrealPortCornwall  

Turn Up the Heat on Your Furnace Installation Business

Posted by High Energy Transport on 2 November 2022
Turn Up the Heat on Your Furnace Installation Business

Heating season has hit Southern Ontario a few weeks ago, and many homeowners have discovered their old furnace is not so reliable anymore and may be giving uneven heat. Time to get that fixed before winter hits!

Snapshot: HVAC Contractors Market Sizing

The Heating and Air Conditioning (HVAC) Contractors market size in Canada is estimated at $14.7bn in 2022 according to IBISWorld, up 3.3% from the year before.

The challenge: running a profitable furnace business

Owning and operating a business that sells and installs furnaces has become more difficult in the past few years due to:

  • Availability of furnaces – worldwide supply chain issues
  • A significant increase in cost of materials – everything has gone up in price
  • Labour shortages – how do you find qualified people willing to work?

Many HVAC businesses have shrunk in sales and in size due to the factors mentioned above, and have had to cut costs as a result. Many are now a 1 or 2 man show driving around from customer to customer, trying to maintain or grow their business and keep customers happy with timely installs.

Time is Money

This old adage is nothing new to Furnace installation contractors, but many don’t really consider the impact of constantly driving back and forth to their office to get the furnace for the next job.

It’s actually quite simple:

The more time you spend driving to get the furnaces and deliver them, the less time you spend installing, and therefore the lower the amount of billing you can generate.

The better way: Have High Energy Transport Inc. deliver your furnaces for you

Let us do what we do best: we’ll make sure all of your customers’ furnaces are delivered on time at their home so you can focus on doing what you do best, which is servicing your clients.

You don’t have to worry about delivering furnaces any more, or to run back and forth to your office to get the furnace for the next install. We’re sure you’ll see an improvement in your efficiency, profit and overall customer satisfaction as you focus on installing furnaces.

Don’t wait: Call High Energy Transport Inc. today

Why? Our experienced staff can handle these bulky furnaces, and we can easily accommodate your inventory from our centrally-located warehouse as it transits to your job sites with our Final Mile Delivery services. We are perfectly suited to handle your non-conveyables and have done so reliably for many of our clients over the years.

We treat and value every single customer as if they were our very first client.

We are here and willing to help you and your business in any way we can; please rest assured that your shipments are in good hands with us. Please contact us for a quote.

 

Contact Us for a Quote

 

Posted in:WarehousingFinal Mile DeliveryShipping3PL  
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I was very pleased to have used High Energy Transport for a commercial office move. Pierre and his team provided exemplary service from estimate to complete. Pierre and Leo visited our offices to provide a detailed estimate. The move pricing did not exceed the estimate. On move day, the team arrived on time and moved goods from two locations t...

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Shipping Hot Tubs: A Retailer's Guide
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In the summer, there’s nothing better than spending time outdoors with friends and family, and of course that means ...
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